Branch Transformation

Key Benefits

Focus staff on providing relationships and providing expert advice.

Enable staff to use data insights to target specific customers segments with relevant offers.

Use the ATM as bridge to digital channel. Offer high impact marketing on screen to new and existing customers.

Products

Remote Assistance

The choice of self-service or connecting with a remote teller in a highly personalized, two-way audio/video interaction
Provides the combined benefits of lower processing costs, faster transactions andf ocusing the branch staff on developing relationships that increase product sales and grow revenue
Your customers will have access to all the teller services they want, when they need them while you achieve operationally efficient, customer focused branches

Personalized assistance in-branch

Empowers branch staff to offer personal assistance and advice with real-time visibility and monitoring of the connected self-service transaction.
View and control up to 6 self-service devices at once
Future new transaction capabilities, e.g., bill payment
One view portal for all disparate applications
Identify and offer personalized service based on customer data
Minimal integration with maximum CRM value
Remote view to track and analyze
Respond seamlessly to customer help requests

Self-service capabilities for deposit and recycling

Latest in self-service ATMs to embed digital zones at the heart of your branch design:
Maximize the number of services available to your customers
Enable customers to move between self service and assisted service
Enhanced consumer experience with access to services and touch screen UI, turning the ATM into a more welcoming experience.
Modular design enabling class leading flexibility of configurations to ensure each branch has the optimized self service capability.
Lower cash costs with class leading note capacity and incorporation of recyclers

BLogs

Transform your retail bank, community bank and credits unions