Branch Transformation

Transform your retail bank, community bank and credits unions

Re-imagine the branch experience.  Allow customers to bank when and where they want with NCR Branch Transformation Solutions.
Key Benefits

Transform the branch into the experience your customers want and need

Free tellers from repetitive transactions.

Focus staff on providing relationships and providing expert advice.

Place innovation in hands of branch staff

Enable staff to use data insights to target specific customers segments with relevant offers.

Self-service transactions in digital zones

Use the ATM as bridge to digital channel. Offer high impact marketing on screen to new and existing customers.

Products

Everything you need to innovate

Interactive Teller

Remote Assistance

  • The choice of self-service or connecting with a remote teller in a highly personalized, two-way audio/video interaction
  • Provides the combined benefits of lower processing costs, faster transactions andf ocusing the branch staff on developing relationships that increase product sales and grow revenue
  • Your customers will have access to all the teller services they want, when they need them while you achieve operationally efficient, customer focused branches

Learn More

Interactive Banker

Personalized assistance in-branch

  • Empowers branch staff to offer personal assistance and advice with real-time visibility and monitoring of the connected self-service transaction.
  • View and control up to 6 self-service devices at once
  • Future new transaction capabilities, e.g., bill payment
  • One view portal for all disparate applications
  • Identify and offer personalized service based on customer data
  • Minimal integration with maximum CRM value
  • Remote view to track and analyze
  • Respond seamlessly to customer help requests

Learn More

Multi-function ATMs

Self-service capabilities for deposit and recycling

  • Latest in self-service ATMs to embed digital zones at the heart of your branch design:
  • Maximize the number of services available to your customers
  • Enable customers to move between self service and assisted service
  • Enhanced consumer experience with access to services and touch screen UI, turning the ATM into a more welcoming experience.
  • Modular design enabling class leading flexibility of configurations to ensure each branch has the optimized self service capability.
  • Lower cash costs with class leading note capacity and incorporation of recyclers

Learn More

Unifying multiple touchpoints and a few manual processes into one seamless, innovative customer experience.

BLogs

Articles and resources for your financial institution

Contact Us

Ready to get started?

Contact Our Sales Team